Policies

PRODUCTS AND ENVIRONMENTAL POLICIES

Our unique wood products and carvings are commonly sourced from Indonesia where they are manufactured by craftsmen using Albizia wood or Hibiscus wood.  Albizia is fast growing wood used to make decorative carvings and wood signs.  Hibiscus wood is also used to create wood carvings. These woods are fast growing and sustainable. Measurements are from the Tallest or Longest to the Width of the item.  Measurements can vary slightly since they are often handcrafted.  

Our Seashells, as required by U.S. Customs, are labeled to indicate the country of origin.  Since Seashells are natural products they vary on shape, size and color.  Our commercial grade shells are commonly sourced from the Philippines, Vietnam, India,Africa and other areas of the world. 

World Shells and Nautical Décor follows all US Laws governing the importation of Seashells and Animal Products.  We do not carry any endangered shells or animal products.  These items have been legally imported to the U.S. and have been inspected and cleared by U.S. Customs and the Department of Fish and Wildlife.

PRICING

Order Minimum 100.00 (DOES NOT APPLY TO cash and carryPricing can change without notice.  We reserve the right to refuse or cancel the sale of any item.  Notify us within 5 Days if you are charged an incorrect price and a credit will be processed as appropriate.

PAYMENT METHOD

Check, Master Card, Visa, Discover, AMEX, Cash

Terms can be arranged and discussed, Credit Application required.

SHIPPING AND CLAIMS FOR DAMAGES

No charge for local deliveries.

There is no charge when we deliver on our regular scheduled routes during the summer season which begins in March and ends early September.   If required contact us to discuss our established schedule at 1 224-715-5686 or email worldshellsmb@gmail.com.

We commonly ship orders under 150 lbs via UPS.  The UPS charge will be added to the invoice we provide with the Shipment.  We can ship Common Carrier when arranged and it is necessary.  The charges will appear on your Customer Invoice.   Note that Common Carriers do not make inside deliveries.

When a UPS or Common Carrier Delivery arrives damaged, notify us immediately-within 5 days.  Save all damaged containers and packaging until the damage has been inspected and you have filed a claim and it has been processed. We suggest you take pictures of the damaged packaging and items for your records.

Contact Dave Clark at 1-224-715-5686 or worldshellsmb@gmail.com to request a return.  If you received an incorrect or damaged item we can arrange for a UPS pick up and appropriate credit.